The staff was so pleasant and took care of everything the moment I got out of the taxi. If you’re looking for a luxurious experience where you can forget about your life’s problems and not lift a finger for a while I would 100% recommend this location. Our room was beautiful and had an amazing view of Osaka. The breakfast buffet was also excellent and something I looked forward to every morning. I didn’t end up using the gym/spa but I took a look around and the staff was enthusiastic about showing me all of the amenities. I will definitely be back.
Ranjith
febrero de 2025
From the moment I walked in through the lobby, I felt relaxed, the fragrance was relaxing and comforting as with the staff that greeted me upon check in. My room was very spacious, extremely well kept and the view was spectacular. In my four nights there, I did not hear a single thing from my room from other guests and the blackout screen curtains did wonders for my sleep, especially after walking non stop from my travels around Japan. So much so, I missed breakfast every day but it was worth it for blissful sleep. I had a massage in the room which was great especially so I could have a hot shower straight afterwards and get into bed. Also, bonus, they provide Byredo products for use in the room, one of my all time favourite brands which I use myself. I also made use of their spa and had a wonderful facial experience, left feeling relaxed and rejuvenated. I also recommend Pierre restaurant and a must try is their olive fed beef which was cooked to perfection and melted in the mouth like butter. Thanks to all staff at Intercontinental for making the last leg of my trip in Japan such a wonderful experience.
Siew-wei
octubre de 2024
The location is excellent for arrivals by train - it is an easy walk from JR Osaka with good signage and pre-arrival directions provided. The welcome from reception and hospitality staff on level 1 and 20 was very warm and accomodating, as were all the staff we encountered during our stay. We also made frequent use of the spa, pool and bathhouse - the staff on level 4 are wonderful to deal with - caring, professional and courteous. We were very pleased to be able to extend our stay a little to enjoy the experience.
Shks1303
octubre de 2024
The Room was beautiful and comfortable, tea and amenities all provided, the location is very close to the train station and convenient since there are a ton of shopping and resturants around. Breakfast was the best, I think only a few hotels have been as good as this one in the food quality and service. I used the Spa and pool and the Japanese bath, all very clean and immaculate. The spa treatment was also one of the best I have ever experienced, all 5 senses were addressed and I totally enjoyed my relaxing massage. The Staff are so friendly, courteous and helpful that made me feel at home. Definitely recommend this hotel if you want to stay close to the train station.
Sepideh
noviembre de 2024
We were very impressed by the room. It had a small island feature which had a tea making set on top and it looked fantastic, truly giving the room a minimalist, yet East Asian aesthetic to our surroundings. The bathroom was also exceptional. This hotel definitely earned its 5-stars. We had a Wagyu beef meal for four adults in their main restaurant which was superb, just as its breakfast was the next morning. The hotel is also joined to a large shopping mall which I found very impressive. I highly recommend this hotel.
Colin
octubre de 2024
starting with the staff super friendly and well spoken, thank you Gede. the rooms were fantastic and clean, keep in mind japan closes by 9pm but the hotel will able able to accommodate you 24hr, which is not a usual in hotels around japan. as well in japan they can send the bags to the hotel, we found out bags in our room, loved it. rooms service was A+ around the hour.
Hamed
octubre de 2024
The room was spacious with an extra bed (for 3 adults). Close to Osaka station and the large malls. The decoration of the hotel is beautiful. We visited in late autumn so we hardly found red leaves in the city. However, the small but lovely garden of the hotel still offered the bright red and yellow leaves so it was quite a bonus.
Chutimas
diciembre de 2023
The hotel facility is great, comfortable cans clean.
Han-min
agosto de 2023
Room was clean, spacious and very pleasant. Great bathroom and amenities, above average mini-bar and snacks. The bed was comfortable. Staff members very professional and helpful. Spa with excellent therapists and ambience. Pierre Restaurant - good atmosphere, staff are good and food very good and well presented. Breakfast restaurant very pleasant with good choices and a good a la carte menu. They even serve coffee in mugs! This is great for western guests.
Grace
junio de 2024
The staff at the lobby and concerige desk were extremely friendly and helpful. They made me feel really welcomed and went out of their way to assist me on my needs
Elizabeth
diciembre de 2023